The bill is high after a documented leak, and the utility mentions leak adjustment, courtesy credit, bill review, or repair proof.
A leak adjustment can reduce part of a high bill, but rules vary. Some utilities require repair receipts, limit how often credits apply, or adjust water and sewer differently.
Check first
Read the utility leak adjustment policy if available.
Document repair dates, receipts, photos, and meter readings.
Check whether the adjustment covers water, sewer, or both.
Compare usage before, during, and after the leak.
Practical savings moves
Apply promptly if the utility offers a leak review process.
Use leak calculators to estimate the likely cost window.
Ask about sewer adjustment if the leaked water did not enter the sewer system.
Track post-repair usage to prove the leak stopped.
Avoid these mistakes
Do not assume every leak qualifies for a credit.
Do not wait to document the repair and meter readings.
Do not forget that fixed fees and normal usage may still remain due.